Shipping Policy

Last updated: June 17, 2026

Thank you for shopping with ShopRight. Below you will find all information regarding how we process and deliver your orders across India.

Order Processing

All orders are processed within 1–2 business days after payment confirmation (excluding weekends and public holidays). You will receive an email confirmation once your order has been placed, and a separate notification when your order has been shipped.

Shipping Timeframes

We deliver across India. Estimated delivery timelines are as follows:

Metro cities (Delhi, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad): 3–5 business days
Tier 2 & Tier 3 cities: 5–7 business days
Remote or rural areas: 7–10 business days

These are estimates and not guaranteed delivery dates. Actual delivery times may vary due to courier delays, weather, or other factors beyond our control.

Shipping Charges

Shipping charges (if any) are calculated at checkout based on your delivery location and order value. Free shipping may be offered during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number on our Track Order page or the courier partner's website to track your shipment in real time.

Delivery Attempts

Our courier partners will attempt delivery up to 2 times. If the package cannot be delivered after 2 attempts (e.g., no one available to receive it), it will be returned to us. In such cases, please contact us at shopright.co.in@gmail.com to arrange re-delivery (additional shipping charges may apply).

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at shopright.co.in@gmail.com with your order number and photos (if applicable). We will investigate and resolve the issue promptly.